EVV Time Entry

Compliance

Electronic Visit Verification is required by Section 12006 of the 21st Century Cures Act for Medicaid personal care and home health services.

The six required data elements

  1. The type of service performed
  2. The individual receiving the service
  3. The date of the service
  4. The location of service delivery
  5. The individual providing the service
  6. The time the service begins and ends

Location is captured at the start and end of a shift only. The Act requires the location of service delivery, not a trail — and continuous tracking of someone in their own home is surveillance, not compliance.

State compliance percentages

States set the threshold providers must meet, and falling below it invites corrective action plans and payment holds. Texas requires 80%, Pennsylvania 85%, New York 90%.

The portal shows your current rate against your state's target on the first screen after sign-in. Visits whose location was attested rather than measured count against that rate, because that is how the state counts them. Reporting it any other way would let a provider drift below their number without warning.

Getting data to your state aggregator

In open-model states, a third-party EVV system must transmit conforming data to the state's aggregator — Sandata, HHAeXchange, Netsmart, or CareBridge — and a claim without a matching accepted line will be denied.

Visit records carry the fields those specifications require, including full-precision coordinates and adjusted in and out times. Aggregator submission is on the roadmap rather than shipping today; we would rather say so than imply a certification we do not yet hold.

Security and privacy

EVV data is protected health information. Every organisation's records are isolated at the database level, identifying details are encrypted, and every change is written to an append-only audit trail showing who changed what, when, and why.

The mobile app stores no client information on the phone. It requires a connection to record a punch, which means a lost or stolen device gives up nothing about the people a caregiver visits.