EVV that works in self-direction
Most EVV systems were built for traditional agencies, where the agency decides who works, when, and where. In self-direction the participant decides. Software that assumes otherwise gets worked around, and the workarounds become the compliance problem.
What we do differently
Schedules are optional
The Cures Act does not require pre-determined scheduling. Participants arrange hours with their workers directly, and a visit can be recorded with no schedule at all — without being flagged for it.
No geofencing
Participants and their workers go into the community. Their locations cannot be known in advance, and a virtual boundary drawn around a home turns ordinary life into a stream of exceptions. Self-directed organisations cannot enable strict geofencing here — the system refuses the setting.
The participant approves the time
Clocking out notifies the participant, who reviews and approves the shift. They are the employer; the approval belongs to them, not to a third party.
Live-in caregivers
Location capture is suppressed and time can be entered after the fact, without counting as an exception. When surveyed, 83% of financial management services entities preferred exempting live-in caregivers from EVV entirely. None preferred requiring it.
One login, several employers
Workers employed by more than one participant use a single set of credentials and switch between employers in the app.
Location, honestly
A location a worker types in, or a call from a mobile number, tells you who said what — not where they were. We record those as attested rather than verified, and never submit them as though a device had measured them. A landline at the residence is different: it cannot be answered from somewhere else, which is why telephony verification has always been acceptable.
That distinction matters at audit. Evidence that looks device-verified but is not is worse than an honest exception.